Symbolic image: taxi driver loading a folding wheelchair into the boot while the passenger sits in the back

Patient transport

Patient transport in Schorndorf and the surrounding area

To doctors, clinics, dialysis and radiotherapy. We bill your health insurance directly.

Why Taxi Bastone

Safely to your appointment and back home

  • Billed directly

    We bill your health insurance directly.

  • Any appointment

    Doctor, clinic, dialysis, chemo and radiotherapy.

  • With help

    We pick you up at your door and bring you back.

  • Wheelchair

    You move to a seat, the folded wheelchair rides in the boot.

How it works

Simple as that

  1. 1

    Prescription

    Your doctor issues a prescription for the patient transport.

  2. 2

    Approval

    If required, your health insurance approves the trips.

  3. 3

    Call us

    You call us and we agree on the pickup time.

  4. 4

    Billing

    We drive you and bill your health insurance directly.

For patients and relatives

Your taxi to doctors, clinics and therapy

Patient transport (Krankenfahrt) is a taxi ride to a treatment when you can travel seated and need no medical care on the way. We are a contract partner of the health insurance funds and bill your insurance directly. You only pay the statutory co-payment.

We pick you up at your front door and bring you back after your appointment. For a hospital stay we accompany you to the admissions desk on request. Wheelchair users are welcome if they can move to a regular seat. We carry the folded wheelchair in the boot.

We plan regular trips to dialysis or radiotherapy in advance for the whole treatment.

Find out more about our daily rides to radiotherapy under Rides to radiotherapy.

Reviews

What our passengers say

Reviews on Google
  • Durch eine Fuß OP war ich 5 Wochen auf einen Taxiservice angewiesen. Was soll ich sagen/schreiben: Das Taxiunternehmen Bastone ist ein super Beispiel dafür das es in Deutschland doch Service gibt. Man bekommt immer jemand nettes ans Telefon, man kann alle seine Wünsche äußern und diese werden auch erfüllt (wenn möglich), die Fahrer sind alle durchweg nett und hilfsbereit, alle vereinbarten Termine wurden perfekt eingehalten, es gab für mich in den 5 Wochen nicht einmal einen Punkt den ich kritisieren könnte oder den man besser machen könnte. Von hier aus ein Dankeschön an Taxi Bastone. Immer gerne wieder.
    Rüdiger KnappeGoogle review
  • Bastone is a very reliable and friendly taxi company who are always on time! They will go above and beyond to help you and make sure that you are home safely, without any second thoughts! I would highly recommend their services! 10/10!
    Fozia OppalGoogle review
  • Ein spitzen Taxiunternehmen, stets pünktlich mit gepflegten Fahrzeuge und sehr sympathischen Chauffeuren.
    Oliver HenningGoogle review
All reviews on Google

FAQ

Frequently asked questions

What does patient transport cost me?

With a prescription and, if required, approval from your health insurance, we bill the insurance directly. You only pay the statutory co-payment of 10 % of the fare, at least 5 € and at most 10 € per trip. If you are exempt from co-payments, you pay nothing.

Do I need approval from my health insurance?

For trips to outpatient treatment usually yes. For dialysis, chemotherapy and radiotherapy the conditions are usually met, but your health insurance still has to approve the trips. With care level 4 or 5, care level 3 with permanently limited mobility, or the disability markers aG, Bl or H, the trips count as approved with the doctor's prescription. If in doubt, ask your health insurance or call us.

Do you drive me to dialysis regularly?

Yes. We coordinate the trips with you and the dialysis centre and pick you up on time for every appointment.

I use a wheelchair. Can you still drive me?

Yes, if you can move to a regular seat. We carry the folded wheelchair in the boot. We do not offer transport while seated in a wheelchair.

Can someone come along with me?

Yes, just let us know when you book.

Driver holding the taxi door open for a passenger

Book now

Book your patient transport

Call us as soon as you have your appointment. We take care of the billing.